Designing Digital Tools for Community Services

We help community services turn support ideas into interactive digital experiences - before they invest in full software builds.

Turn Your Service Idea Into a Clickable App - Before You Fund or Build Anything

We design interactive app prototypes for community services - helping you visualise innovation, strengthen grant applications, and align stakeholders without committing to full software builds.
Book a Prototype Demo

Why This Work Matters

Community services are under growing pressure to modernise, digitise, and demonstrate innovation.
  • Digital ideas are difficult to explain visually
  • Grant proposals rely on text rather than experience
  • Boards struggle to approve unseen technology
  • Agencies cost $80K+ before clarity exists
  • Teams fear building the wrong solution
Community App Lab turns service ideas into clickable digital experiences that stakeholders can see, test, and align around — before any full technology investment is made.

We Design the App — Before It Exists

Our prototypes allow organisations to:
  • Show funders and boards what they mean
  • Strengthen innovation proposals
  • Test service pathways
  • Align internal teams
  • De-risk software investment
  • No coding. No full builds. No technical risk.

Workshop

Prototype

Public Release

Clickable app demos designed around your service model.
  • App screens & navigation
  • User journeys
  • Feature mockups
  • Brand integration
  • Stakeholder-ready demo
Investment Guide: $7K – $40K+ AUS

Core Services


App Prototype Design

We translate real-world services into digital pathways including intake flows, referral journeys, and navigation UX.

Digital Service Mapping

Grant-Ready App Concepts 

Prototype concepts designed specifically for funding submissions - including implementation models and impact alignment.

White-Label App Templates

Licensable frameworks such as carer companion apps, peer hubs, and service navigators.

App Ecosystem Strategy

Advisory support helping organisations decide what to build, why, and how it integrates.
1.  Discovery Workshop — Service goals, users, engagement gaps
2.  Feature Mapping — Journeys, modules, pathways
3.  Prototype Build — Screens, flows, UX interactions
4.  Stakeholder Demo — Grant & board-ready concept

Typical delivery: 3–6 weeks

How It Works


 • Carer organisations 
• Disability providers
• Mental health NGOs
• Aged care services
• Community health providers
• Government departments
• PHNs & LHDs
• Councils
• Peak bodies

Who We Work With


What Organisations Gain

• Stronger grant applications
• Stakeholder alignment
• Reduced tech risk
• Clear service pathways
• Innovation readiness

Examples

Beacan is a gentle check-in and support app that helps carers regulate stress, reflect on their wellbeing, and navigate the caring role with steadiness.

Carer Beacan

Designed for a community-based group providing carer support, Anchare is a grounding support app that helps carers stabilise overwhelming moments through guided regulation, emotional check-ins, and calming micro-practices.

Anchare

Unlonely

Unlonely is a gentle connection app that helps carers feel less alone through quiet companionship, shared reflections, and low-pressure social support.

A Different Starting Point

• Start with software builds
• High upfront cost
• Limited sector insight
• Hard to pivot

Traditional Agencies

• Start with service design
• Prototype before investment
• Community-sector aligned
• Flexible, testable concepts

CWA Labs

Before You Fund or Build Anything

- See It First


If you’re exploring a digital service or innovation pathway, we can help you visualise it safely and clearly.
Book a Prototype Demo

Let’s Work Together

Email: carerwellbeingaus@gmail.com